PROPERTY SUPPORT. PEOPLE YOU CAN TALK TO.24/7 Helpdesk 0333 335 6354
UKPSSUK PROPERTY SUPPORT SERVICES
Contemporary commercial building with a glass façadeSUPPORTING THE BUILDINGS PEOPLE RELY ON

YOUR BUILDING. OUR COMMITMENT.

Safe buildings.
Reliable services.
Complete
confidence.

From water hygiene and compliance to everyday maintenance and urgent repairs. We help you take care of your property, so you can focus on your business.

Planned maintenanceReactive supportProject works
WHEN YOUR BUILDING NEEDS SUPPORTWe’re ready to talk.24/7 Helpdesk 0333 335 6354

WHAT WE DO

One point of contact.
A building’s worth of support.

Whether you manage one property or a whole portfolio, we bring the right services together around your site, your priorities and your people.

Not sure which service you need? Tell us what’s happening.We’ll help you find the next step

THE RIGHT SUPPORT, AT THE RIGHT TIME

Plan ahead.
Put things right.
Move your building forward.

01 / PLAN

Planned maintenance

A programme built around your assets and agreed requirements, helping you stay on top of routine tasks and upcoming work.

02 / RESPOND

Reactive maintenance

Tell us the fault, location and impact. We’ll discuss the next steps and coordinate support around your site’s needs.

03 / IMPROVE

Projects & remedial works

Clear scopes, practical solutions and coordinated delivery for repairs, replacements and property improvements.

WHO WE HELP

Different buildings.
The same commitment.

We work with property managers, managing agents, facilities teams and business owners. Our support fits the way your building operates.

Building services and property maintenance
YOUR SITE. YOUR PRIORITIES.Spaces that keep
business moving.

SHOPPING CENTRES & RETAIL

Behind every busy centre,
there’s a building to look after.

Keep shared spaces, back-of-house systems and essential services working around your tenants, visitors and trading hours.

  • Planned compliance and maintenance visits
  • Reactive repairs and coordinated remedial works
  • Water hygiene, M&E and building fabric support
  • Access and working arrangements agreed with your team
Talk about your retail site

WHY UKPSS

We take ownership.
You stay informed.

Good property support is about more than attending site. It’s understanding the issue, agreeing the work and keeping you informed through to completion.

01

Understand your site

Tell us about your building, priorities and the support you need.

02

Agree the plan

We define the scope, access requirements, costs and next steps with you.

03

Deliver the work

We coordinate the right resource and keep communication clear.

04

Close the loop

We explain the outcome, provide relevant records and flag follow-up actions.

OUR PACT COMMITMENT

Doing the right thing.
Every step of the way.

PProtect
AAssess
CComplete
TTake ownership

A FEW THINGS YOU MIGHT ASK

Let’s make
things clearer.

Have a different question?
Talk to our team.

Can you look after more than one site?+

Yes. We can discuss support for individual buildings or a property portfolio, with an agreed scope for each site. Share your locations, assets and priorities so we can put the right proposal together.

Do you offer planned and reactive support?+

Yes. We provide planned maintenance, reactive repairs and project works. Our team can discuss a recurring maintenance programme or help with an individual requirement.

Can you help with Legionella and water hygiene?+

Yes. Our services include Legionella risk assessments, water temperature monitoring and sampling, TMV servicing, tank cleaning and disinfection, and remedial works. We’ll agree the appropriate scope for your systems.

What should I include when requesting a quote?+

Send the site name and postcode, a description of the work, any relevant reports or photographs, access restrictions and your preferred timescale. We may need a survey or further information before confirming a quotation.

How do I get urgent support?+

Call our 24/7 helpdesk on 0333 335 6354. Explain the fault, site location and immediate impact. The team will confirm the next steps and availability; attendance times and costs are agreed for each request.

LET’S TAKE CARE OF YOUR BUILDING

A maintenance plan.
An urgent repair.
A conversation.

Whatever your starting point, tell us what you need. We’ll help you work out the next step.

0333 335 6354 24/7 HELPDESK SUPPORToffice@ukpss.uk
Based in Hemel Hempstead.
Supporting commercial property across the UK.Contact us to confirm support for your location and requirements.

How can we help?

Prepare an enquiry to send to our office.

Review your enquiry, then open your email app to send it. For urgent help, please call us.

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UKPSS SERVICES

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YOUR INFORMATION

Enquiry privacy

The client portal has separate sign-in and request handling. See Portal privacy on the client portal for details.

The enquiry builder prepares an email on your device. It does not submit the form to UKPSS or save your details in this website.

If you choose to send the email, UK Property Support Services Ltd receives the information you include and uses it to respond to your enquiry and discuss your requested services. Only include information relevant to the work.

For questions about how UKPSS handles your information or to make a data request, contact office@ukpss.uk.

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Illustrative building photograph by Mark Owen Wilkinson Hughes / Unsplash. Service imagery is reused from the UKPSS website. Images are illustrative and are not presented as UKPSS project case studies.